Effective Date: October 24, 2024
Privacy Policy
We are committed to maintaining your trust by protecting your personal information. This document outlines our practices in a clear, readable format.
Introduction
At Sanctuary, we believe that transparency is the foundation of trust. This Privacy Policy is designed to clearly articulate how we collect, use, and protect your data when you interact with our platform. We have moved away from dense legalese to provide you with a plain-language explanation of your rights and our responsibilities.
Our approach is rooted in the principle of minimal collection—we only gather the information absolutely necessary to provide you with a serene, personalized experience.
1. Data Collection
When you use Sanctuary, we collect information that helps us tailor your experience. This includes:
- Account Information: Name, email address, and basic profile details you voluntarily provide during registration.
- Usage Data: Anonymous metrics regarding how you navigate our platform, such as feature interaction rates and session duration.
- Device Information: General details about the device and browser you are using to ensure optimal rendering of our services.
We do not collect sensitive biometrics or background location data without explicit, contextual prompting.
2. User Consent
Consent is central to our data philosophy. We operate on an "opt-in" rather than "opt-out" basis for any data sharing beyond core functionality.
You maintain control over your information at all times. Within your account settings, you can manage your preferences, request a full export of your data, or initiate account deletion. We honor all deletion requests within 30 days, ensuring your digital footprint on our platform is thoroughly erased.
3. Data Usage
The information we gather is employed exclusively to enhance your experience. Specifically, we use your data to:
- Deliver and maintain our core services reliably.
- Personalize content to better align with your wellness journey.
- Communicate important updates regarding platform security or policy changes.
- Analyze aggregated, non-personally identifiable trends to improve our design and functionality.
We do not, under any circumstances, sell your personal data to third-party advertisers or data brokers.